Customer Support

The list of vouchers available on the guest's tag will also display below with the number of vouchers left per voucher type. The voucher is also viewabl...

TABLE OF CONTENTS How to Top-Up and Check Credits Top Up Preset Amounts How to Top Up with Postpaid Credits Used Printing Top-Up Receipt How to Top-...

TABLE OF CONTENTS Selling On POS Payment Methods How to Sell on POS Charge Transaction with Different Payment Methods Cash Payment Credit / Debit...

If a guest has credits, free credits and postpaid credits, FREE CREDITS will be used first as means of payment until emptied or zeroed out. CREDITS will be ...

Search Products This feature allows users to search for a product name or product SKU. To do this, just go to the Sell on POS Main Page. Click the magni...

There might be times that the staff selects and charges the wrong item or quantity to the guest and to solve this, staff may cancel a transaction with the h...

TABLE OF CONTENTS Check-out with / without Remaining Balance Check-out with Payment Due from Postpaid Credits Used Check-out with Wristband Keeping ...

Closing shift is necessary to make sure that all the transactions in a certain shift are saved and tallied properly. To close a shift, the user may select t...

The transaction status below are used to easily identify what kind of transaction was made for a certain period of time.  SALE TRANSACTION STATUS: ...

Step-by-step guide on how to Refund Credits Go to the "Scan" Tab Select the "Manage Tag" button  Users will then be redirect...